Accountability Chart

The Accountability Chart replaces the traditional org chart in EOS. Instead of showing who reports to whom, it shows the major functions of the organization and who is accountable for each.

INFO

For the EOS theory behind the Accountability Chart, see EOS Methodology: Accountability Chart.

Overview

The Accountability Chart in EOS Hub displays your organization's structure as a hierarchical chart of seats. Each seat represents a function (not a person) and has:

• Function name -- The role or department (e.g., "Sales/Marketing", "Operations", "Finance")
• Accountable person -- The team member sitting in this seat
• Roles and responsibilities -- 5 key responsibilities for this seat

Viewing the Chart

Navigate to Accountability Chart in the sidebar to see the full organizational structure. The chart is displayed as a tree:

Visionary / Integrator
├── Sales & Marketing
│   ├── Sales Manager
│   └── Marketing Manager
├── Operations
│   ├── Production Lead
│   └── Quality Assurance
└── Finance & Admin
    ├── Controller
    └── HR Manager

Each node in the chart shows the function name, the person in the seat, and their key responsibilities.

Adding a Seat

To add a new seat:

1. Navigate to the Accountability Chart.
2. Click Add Seat or click the "+" icon on an existing seat to add a child.
3. Fill in:

Field	Description
Function Name	The role or department name
Person	Team member assigned to this seat
Reports To	Parent seat in the hierarchy
Responsibilities	5 key responsibilities (recommended)

TIP

EOS recommends exactly 5 roles per seat. This forces clarity about what each function truly owns. If you have more than 5, the seat may need to be split.

Editing a Seat

Click on a seat to edit its details. You can change the function name, reassign the person, update responsibilities, or move it to a different position in the hierarchy.

Key Concepts

Right Person, Right Seat

The Accountability Chart helps answer the fundamental EOS question: "Do we have the right people in the right seats?"

• Right Person -- Shares your core values (evaluated via the People Analyzer).
• Right Seat -- Gets it, Wants it, and has the Capacity to do the job (GWC).

Function First, Person Second

Design the chart based on what functions your business needs, not based on who you currently have. Then determine if you have the right people to fill those seats.

One Person Per Seat

Each seat should have exactly one accountable person. This eliminates confusion about who owns what. A person can sit in multiple seats (common in smaller companies), but each seat has one owner.

Best Practices

• Start from the top. Begin with the Visionary and Integrator seats, then work down.
• Keep it simple. Do not over-engineer the chart with too many levels.
• Review quarterly. Revisit the chart during quarterly planning to ensure it still reflects reality.
• Use it as a discussion tool. The chart often reveals gaps, overlaps, or misalignments that need to be addressed.

Related Pages

• EOS Methodology: Accountability Chart -- Right people, right seats
• People Analyzer -- Evaluate whether people fit their seats
• Organizations & Teams -- How teams map to the chart