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Accountability Chart ​

The Accountability Chart replaces the traditional org chart in EOS. Instead of showing who reports to whom, it shows the major functions of the organization and who is accountable for each. In EOS Hub it is a versioned chart: you work on a draft, publish it from a chosen day, and the earlier versions stay readable.

INFO

For the EOS theory behind the Accountability Chart, see EOS Methodology: Accountability Chart.

One Chart or One per Team ​

An organization chooses how many charts it keeps. Owners and Admins set it in Organization settings → General → Accountability Chart:

ModeMeaning
One for the organizationOne company chart. Every team's page shows it.
One per teamEach team keeps its own chart.

New organizations start with one chart for the organization; organizations that existed before the update stay per team.

Switching deletes nothing

Both the company chart and the team charts stay saved. The mode only picks which one is shown and edited, so you can switch back at any time.

Where to Find It ​

The chart lives on each team's Accountability Chart page. In one for the organization mode every team page shows the company chart, so every member of the organization sees it through their teams. The Team picker is preset to the current team and offers every team and Whole company.

Seats ​

A seat is a function, not a person. Each seat has:

  • Title -- the function, such as "Sales & Marketing" or "Integrator".
  • People -- 0 to 10 per seat. Each is an organization member or an external person (just a name), with an optional note and an acting flag for someone who holds the seat for the time being. A seat without people shows Vacant.
  • Responsibilities -- a list of up to 12. EOS recommends about 5; the card shows the first 5.
  • Linked teams -- see below.

There can be several top seats.

Teams Linked to Seats ​

In the company chart a seat can be linked to one or more teams. Each link has a part:

  • This seat and below -- the seat and everything under it, except sub-branches linked to another team as a branch. Typical for a department's team.
  • Only this seat -- just that seat. Typical for the leadership team: CEO, COO, the division heads.

A seat may be linked to several teams, for example Tech Division to the leadership team (only this seat) and to the Tech team (this seat and below).

On a team's page its part of the chart has a thin green outline and links; other seats are dimmed. The seat where the team's part starts names the team. Zoom to team fits that part into view.

Reading the Chart ​

Views ​

ViewGood for
TreeThe classic chart; default on desktop
CompactThe top four levels side by side, deeper seats stacked under their parent as an indented list. Much narrower and prints well
OutlineAn indented list; default on phones

Cards show either Detail (with responsibilities) or Overview.

  • Pan by dragging; zoom with the mouse wheel, a pinch or the + / − buttons; Whole chart fits everything.
  • Keyboard: arrows move, + and − zoom, 0 fits the chart.
  • Fold a branch with the ▾ n button on a card. A minimap appears for large charts.
  • Search finds a seat or a person (accents don't matter), highlights the hits and zooms to them.

The view, card density and folded branches are remembered in your browser.

Seat Panel ​

Click a seat to open a panel (a bottom sheet on phones) with all its people, all responsibilities, the path to the top (Reports to), the linked teams and how many seats are below it.

Versions ​

Changes happen in a draft. Publish… asks for:

  • Effective from -- the day the version applies. The default is today; it cannot be earlier than the latest version's day.
  • An optional note.

A future day schedules the version: until then the current version applies. The Versions menu marks every version as Current, Scheduled or Earlier, with its day, note and who published it.

A scheduled version can be taken back (Take back the scheduled version): it becomes the draft again -- possible only while no other draft is open.

Opening an older or scheduled version shows a banner: You are looking at version n, which applied from … to …. Use Show changes against the current version to see cards marked New / Changed and a list of added, removed, moved and renamed seats and changes of people and responsibilities, or Back to the current version.

Editing ​

Who may edit:

  • One for the organization -- organization Owners and Admins, Implementers, and Owners and Admins of a leadership team (the same people who edit the company vision on the V/TO).
  • One per team -- the team's Admins.

Nobody else sees the draft. A suspended organization is read-only.

Starting a Draft ​

Click Edit (or Continue the draft). When there is no chart yet you can Start from the leadership team's chart (company chart only) or Start an empty chart / Start a draft.

The Draft Bar ​

The bar shows Draft and Saved / Saving…, and offers:

  • Undo / Redo (also Ctrl/⌘+Z and Ctrl/⌘+Shift+Z)
  • Add a top seat
  • Discard draft
  • Done -- leaves the editor and keeps the draft
  • Publish…

Cards in the draft are marked New / Changed against the current version.

Editing a Seat ​

Click a seat to edit it in the side panel:

  • Title
  • People -- Add a member or Add an external person, mark acting, add a note
  • Responsibilities -- add, reorder, remove
  • Teams -- Link a team and choose the part
  • Reports to -- moves the seat together with its branch
  • Add below / Add beside, move left or right
  • Delete seat -- removes it with everything below it, after a confirmation

On desktop you can also drag a seat onto another to move it below that one.

The draft saves itself. If someone else saved the draft in the meantime, you get a message and the draft reloads.

Export ​

Export (next to the versions) saves the chart as a file -- also the draft, marked DRAFT:

  • PDF (vector) -- sharp at any zoom, the text can be selected and searched; page A4 landscape, A3 landscape or one page the size of the chart.
  • PNG image -- at three times the screen resolution, for slides and chats.
  • What: the whole chart, the selected team's part, or the current view (what the canvas shows now). Choose with responsibilities or without, and whether to highlight the selected team.

Every export has a header: the organization, Accountability Chart · Version n · effective from … and the export day. Exports always use the light colours, whatever theme you work in. The file is named like acme-corp-accountability-chart-v3-2026-09-01.pdf.

Key Concepts ​

Right Person, Right Seat ​

The Accountability Chart helps answer the fundamental EOS question: "Do we have the right people in the right seats?"

  • Right Person -- Shares your core values (evaluated via the People Analyzer).
  • Right Seat -- Gets it, Wants it, and has the Capacity to do the job (GWC).

Function First, Person Second ​

Design the chart based on what functions your business needs, not based on who you currently have. Then determine if you have the right people to fill those seats. A vacant seat is information, not a failure.

Best Practices ​

  • Start from the top. Begin with the Visionary and Integrator seats, then work down.
  • Keep it simple. Do not over-engineer the chart with too many levels; about five responsibilities per seat keep it clear.
  • Publish with a day and a note. The history then explains why the structure changed.
  • Review quarterly. Revisit the chart during quarterly planning to ensure it still reflects reality.

Existing Charts ​

Charts that teams had before this feature were carried over: each became that team's chart, version 1, effective on the day of the update. Old free-text responsibilities were split into points by line.

API and AI Assistants ​

GET /api/v1/teams/{teamId}/org-chart returns the chart that applies to the team (in one for the organization mode with teamSeatIds); ?version=n reads an older version. Drafts can be opened, saved, published and taken back through the API too. AI assistants read it with the get_org_chart tool (optional version). See API and AI Assistants (MCP).

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